Terms & Conditions.

About these terms

These Terms & Conditions govern your use of The Heat Corporation Limited website. By using this website, you agree to use it in accordance with these terms.

These terms relate primarily to use of our website. Specific plumbing and heating work may be subject to separate quotations, agreements, terms or other information provided to you in connection with that work.

Nothing in these terms affects any statutory rights you may have as a consumer.

About us

This website is operated by The Heat Corporation Limited, a company registered in England and Wales.

Using our website

You may use this website for lawful purposes, including finding information about The Heat Corporation Limited and making enquiries about our plumbing and heating services.

You must not knowingly use the website in a way that could damage, disable, interfere with or compromise the website, its underlying systems or the experience of other users.

You must not attempt to gain unauthorised access to the website, its server, associated systems or any data that you are not authorised to access.

Information on this website

We aim to ensure that information published on our website is clear and accurate. However, website content is provided for general information and may be updated from time to time.

Information on the website should not be treated as a substitute for an assessment of a specific plumbing, heating or gas-related issue where professional inspection or advice is required.

The nature, cause and appropriate solution to a fault may not be possible to establish until the relevant system, appliance or installation has been inspected.

Services and pricing

Our website provides information about services offered by The Heat Corporation Limited, including boiler repairs and breakdowns, new boiler installations, gas appliance servicing, landlord Gas Safety checks, plumbing and bathroom installations.

Where a price is displayed for a particular service, it relates to the service described alongside that price and is subject to any qualifications or additional information shown.

The prices currently displayed on our website for specified standard services include VAT.

Work outside the scope of a stated standard service may be priced separately. Where appropriate, additional work, parts or labour will be discussed with you before that additional work is carried out.

Quotes and enquiries

Submitting an enquiry through our website does not by itself create a contract between you and The Heat Corporation Limited.

Information provided through the website helps us understand what you require. We may need further information or an inspection before we can confirm the work required or provide an appropriate quotation.

Where we provide a quotation, the scope, price and any specific conditions applying to that quotation will be communicated separately.

Call-out charges

Where our website states a call-out charge, that charge covers attendance and the initial assessment of the issue only unless we expressly agree otherwise.

The call-out charge does not automatically include the cost of repairs, replacement parts, remedial work or additional labour.

If further work is required following the initial assessment, the work and applicable charges will be discussed with you and quoted separately before further work is carried out.

Intellectual property

Unless otherwise stated, the content of this website, including its text, branding, design, layout and other original material, is owned by or licensed for use by The Heat Corporation Limited.

You may view and use the website for your own personal and lawful purposes. You must not reproduce, distribute, commercially exploit or substantially copy website content without permission where doing so would infringe applicable intellectual property rights.

Third-party names, logos, trade marks and other intellectual property remain the property of their respective owners.

Third-party links

Our website may contain links to websites, platforms or services operated by third parties. These links may be provided for convenience or to provide additional information.

We do not control third-party websites and are not responsible for their content, availability, security, privacy practices or terms.

Following a link to a third-party website does not necessarily mean that we endorse that website or everything published on it.

Website availability

We aim to keep our website available and functioning correctly, but we do not guarantee that it will always be available without interruption.

We may suspend, withdraw, restrict or change parts of the website where reasonably necessary, including for maintenance, security, technical changes or updates.

We cannot guarantee that the website will be free from every error, fault, vulnerability or other technical issue.

Our liability

Nothing in these terms excludes or limits liability where it would be unlawful to do so. This includes liability that cannot lawfully be excluded or restricted under applicable law.

To the extent permitted by law, we are not responsible for loss or damage arising solely from reliance on general information published on this website where the relevant matter requires an inspection, diagnosis or professional assessment.

We are also not responsible for loss caused by circumstances outside our reasonable control, or by third-party websites or services that we do not operate.

If you are using this website as a consumer, your statutory rights are not affected by these terms.

Privacy and cookies

Our Privacy Policy explains how we collect, use and protect personal information when you use our website or contact us.

Our Cookie Policy provides further information about cookies and similar technologies.

Changes to these terms

We may update these Terms & Conditions from time to time to reflect changes to our website, services, business practices or applicable legal requirements.

The version published on this website will be the version that applies to your use of the website at that time.

The date shown on this page indicates when these terms were most recently updated.

Governing law

These website terms are governed by the laws of England and Wales.

If you are a consumer, you may also have rights to bring proceedings in the courts applicable to the part of the United Kingdom in which you live where the law provides for this.